ARRIVAL: Please on-time to your appointment to allow time to complete or update forms and settle in. New clients will be required to complete a variety of forms, this will ensure safe and optimal treatments. All forms and records are strictly confidential and kept in your private client folder for future visits.
Credit Card On File: All clients must have a valid credit card on file. This credit card will be connected to the Square payment system.
Arriving Late: Arriving to your treatment late may result in a shorter treatment time. This is necessary in order for me to stay on schedule and accommodate my next scheduled appointment. Shortened appointments will not result in a lowered price for your treatment.
If you are over 15-min late to your appointment then your appointment will be cancelled and rescheduled regardless if you’re on the way or arriving, should there be another booking following yours. Please be aware that this is considered a cancellation/no show and will result in a cancellation fee outlined below.
Sick: I consistently provide an environment for myself and for my clients that is health aware, safe, clean, and disease free. I ask clients to please cancel and reschedule their appointment if they are not well and have any kind of contagious viral or bacterial infection. Coming into Nona Skincare when you are unwell puts myself and other clients at risk of exposure to also getting infected. Please remember that I have the right to respectfully refuse performing a treatment until you’ve recovered.
Sanitization and Sterilization: Sanitization is a top priority at Nona Skincare. I use professional medical grade disinfectants, sanitizers, sterilants, and Health Canada outlined chemicals to clean all tools, equipment, and surfaces. Tools are never reused before they are thoroughly cleaned.
All linens are thoroughly cleaned and disinfected after each use. No linens are ever reused before they are thoroughly cleaned. If at any time an item cannot be thoroughly cleaned after use it is disposed of.
Minors: Clients under the age of 18 must present written permission from their parents or guardian prior to their first service, or have their parents present at initial consultation. Clients under 15 years of age must have a parent or guardian present at all times.
Method of Payment: I accept Cash, Visa, MasterCard, AMEX, Apple Pay and Interac. Gratuities are not included in the service price
Series Of Treatments Return Policy : I am unable to refund payment of treatment series once it has been purchased.
Disclaimer / Waiver: Please read this disclaimer carefully before using this website or agreeing to use the services at Nona Skincare. All opinions and claims on this website and through Nona Skincare are my own based on my own research and knowledge.
Any opinions and claims made should not be construed as medical advice. No information provided by me should be construed as a claim or representation that my services are intended for any use in the diagnosis, cure, mitigation, treatment or prevention of any conditions of a medical nature.
I do not accept any responsibility for the accuracy of any information or the consequence arising from using my website or services and before any use of my services is undertaken you should ensure that you have taken qualified medical advice. If you think you are suffering from a medical condition see your doctor. Do not self diagnose. It is important that you do this before any treatments are undertaken.
At no time before or during the provision of any treatments by Nona Skincare will I make any medical diagnosis upon you. I will not be held responsible for any injury, loss and or damage to any person or property as a result of any treatment, negligence or otherwise. You are fully responsible for your own health throughout any treatment and/or stay with me and therefore it is your responsibility to ensure that you are medically fit to undergo any treatment. You are hereby advised to seek advice from your doctor before undergoing any treatment with Nona Skincare. The medical aesthetician of Nona Skincare may reserve the right to refuse service to anyone for inappropriate behaviour , illness listed as contraindications for services or as deemed necessary. The client also has the right to stop the treatments at any time. The medical aesthetician and Nona Skincare assumes no responsibility for any disclosed or undisclosed illness or personal injury.
By calling, emailing or scheduling your appointment online or directly, you are indicating that you understand and accept these terms and conditions outlined above.
Thank you for your understanding!